Department of Financial Recovery (“DFR,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains how information is collected, used, and protected when you visit our website or submit information through our application process.

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1. General Information

You may visit our website without providing personal information. Personal data is collected only when you voluntarily submit it through forms, applications, or communications with us.

Information provided will be used solely for the purpose for which it was submitted, such as:

• responding to inquiries,

• processing applications,

• providing program updates,

• improving service delivery.

This approach follows the same principle stated by DBC that personal information is collected only when users choose to provide it.

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2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically to improve performance and security.

This may include:

• Date and time of access

• Pages visited

• IP address and domain

• Browser and operating system

• Referring website

• Page request status and file size

This information is collected using web analytics technologies and does not personally identify individual users, consistent with DBC’s analytics disclosure.

The information is used to:

• improve user experience,

• monitor system performance,

• prevent fraud or abuse,

• enhance website security.

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3. Information You Provide Voluntarily

We collect personal information only when you choose to provide it, including through:

• application forms,

• contact forms,

• support requests,

• status tracking requests,

• surveys or feedback submissions.

Information may include:

• name,

• email address,

• business information,

• identification details,

• supporting documents submitted for verification.

Such information is used exclusively for application processing and communication purposes.

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4. How We Use Information

DFR uses collected information to:

• review eligibility submissions,

• communicate with applicants,

• verify submitted documentation,

• improve website functionality,

• maintain operational security,

• comply with legal obligations.

We do not sell personal information.

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5. Data Sharing

Information is not shared with third parties except when necessary to:

• process verification requirements,

• comply with legal requests,

• prevent fraud or misuse,

• support service operations through trusted vendors.

This mirrors DBC’s policy that submitted information is used only for intended purposes and not broadly shared.

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6. Surveys and Feedback

DFR may invite visitors to participate in voluntary surveys used solely to improve services. Participation is optional and does not affect access to website resources.

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7. External Links

Our website may contain links to third-party websites. When you leave our site, their privacy policies apply.

DFR is not responsible for external website practices, consistent with DBC disclosures regarding external links.

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8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against:

• unauthorized access,

• alteration,

• disclosure,

• loss or misuse.

No internet transmission method is completely secure, but we continuously improve security practices.

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9. Data Retention

Information is retained only as long as necessary for operational, legal, or compliance purposes.

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10. Your Privacy Rights

Depending on applicable laws, you may request:

• access to your information,

• correction of inaccurate data,

• deletion where legally permitted,

• communication preference updates.

Requests may be submitted via contact information below.

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11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the website after updates indicates acceptance of the revised policy.

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12. Contact Information

Department of Financial Recovery
Email: support@us-dfr.com
Website: us-dfr.com
 

Disclaimer

DFR is a non-governmental organization and is not affiliated with any federal or state government entity.